§ 7 Information on the right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.

In order to exercise your right of withdrawal, you must send us (Hairsystems Heydecke, Altstädter Str. 6, 20095 Hamburg, Germany, [email protected], phone: +49 (0) 40 – 69 63 278 17) a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but this is not mandatory.

To comply with the withdrawal period, it is sufficient if you send the notification regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have to repay all payments we have received from you immediately and at the latest within 14 days from the day on which we have received notification of your withdrawal from this contract. This also includes the shipping costs with the exception of additional costs resulting from the fact that you chose a different type of shipping than the cheapest standard shipping offered by us. For this repayment, we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. Under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have recovered the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must send back or hand over the goods to us without delay and in all cases no later than 14 days from the day on which you inform us of the withdrawal from this contract.
Elbe-Werkstätten GmbH
Meiendorfer Mühlenweg 119
22159 Hamburg
Please send the goods to the abovementioned address. The deadline is met if you send back the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the goods if this loss in value is due to handling on your part that is not necessary for testing the nature, properties and functionality of the goods.

Sample withdrawal form

(If you want to withdraw from the contract, please fill out this form and send it back.)

– To Hairsystems Heydecke, Altstädter Str. 6 , 20095 Hamburg, [email protected], Germany

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only if notification is made on paper)

– Date

(*) Delete as applicable.